Privacy Policy
Last updated: January 2026 · LevelUp is a product of Cog‑Mission.
1. Information we collect
We collect information you provide directly, including:
- Name and email address
- Account credentials
- Profile and business information
- Communications with us
- Other information you choose to provide
2. How we use your information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to comments and questions
- Monitor trends, usage, and activities
- Detect, prevent, and address technical issues
3. Information sharing
We do not sell or rent your personal information. We may share information with your consent, with service providers acting on our behalf, to comply with law, or to protect our rights.
4. Data security
We use reasonable measures to protect personal information, including encryption in transit (TLS 1.2+) and at rest for sensitive data, access controls, and security assessments. No system is 100% secure. See our Information Security & Data Protection Policy.
5. Your rights
You may request access, correction, deletion, restriction, portability, or withdrawal of consent where applicable.
6. Data retention
We retain information as needed for the purposes in this policy. Financial records may be kept up to seven years where required. Deletion requests are honored subject to legal retention obligations.
7. Cookies and tracking
We use cookies and similar technologies on our web service. You can configure your browser to refuse cookies.
8. Third-party services
Our service may link to third-party sites or integrations we do not control. Their privacy practices are their own.
9. Children’s privacy
Our service is not directed to children under 13. We do not knowingly collect information from children under 13.
10. International transfers
Information may be processed in jurisdictions with different data protection laws than your own.
11. Changes
We may update this policy and will post changes here with an updated date. Material changes may include additional notice.
12. Contact
Questions: levelup@cog-mission.com · Support