Cog Mission
Community-Led Growth · Electrical

Electricians: help us build for code, safety, and the field

Research community for owners who balance service calls and project work.

Electricians carry compliance weight that generic field apps ignore: permits, inspections, panel photos, and customer education on work they cannot see. You did not train on software — you trained on safety. We are listening to owners about what documentation actually protects you when something goes wrong — and what admin steals hours from billable work.

Professional electrical technician at work — Founding Members Community research

Electrical work is precision — your business systems rarely are

Code, safety, and liability mean details matter. Spreadsheets and group texts are not a system — they are hope.

What keeps electrical owners up at night

Not feature gaps — operational weight you carry because nobody named it out loud.

Permit and inspection gaps

Jobs stall waiting on paperwork nobody tracked until the customer calls angry.

Estimate vs T&M tension

Panel upgrades need clarity; service calls need speed — one workflow rarely fits both.

Photo and documentation burden

You know photos save disputes — but capturing them consistently never sticks.

Specialty vs service mix

Residential service, commercial maintenance, and project work fight for the same calendar.

Apprentice oversight

Training juniors on site while staying profitable is a math problem software ignores.

Slow commercial pay

GCs and property managers pay on their timeline — not yours.

What you've learned to live with

Unspoken compromises electricians accept — until someone asks if they have to.

"We will pull a permit" as a memory game

Someone remembers — until they do not.

Under-documented change orders

Verbal approvals become disputes when the invoice arrives.

Tooling up for software nobody uses

Techs skip the app because it adds clicks, not clarity.

Working nights on paperwork

Compliance admin happens after family time because the field day is full.

Electrical contractors need software that treats documentation as safety — not as homework — and that fits how licensed work actually gets done.

We're listening — five questions

Five quick questions. No wrong answers. This helps us understand what Electrical owners actually need — not what software companies assume you need.

Founding Members: electrical contractors

Influence job documentation, scheduling, and payment flows with owners who live permitting reality.

Roundtable priority for survey participants.

Questions electrical owners ask us

Short answers. Plain language. No sales deck.

Running an electrical business should not feel like a second full-time job

Electrical business software — built with owners

Most electrical business software assumes you run a call center with dispatchers and sales reps. We are researching what owner-operators and small electrical crews actually need — and building LevelUp with the Founding Members Community, not a feature checklist copied from enterprise field service tools.

Electrical scheduling that matches the field

Electrical scheduling is not just putting jobs on a calendar. It is balancing service tickets, panel upgrades, and inspection windows that do not move. We want to hear how you schedule today before we ship anything.

Electrical dispatch software for small crews

Dispatch software for electrical companies often means another screen for the office person you might not have. We are exploring lightweight dispatch patterns that work when the owner is the dispatcher — and when an inspector no-show blows a week you already promised elsewhere.

An electrical CRM that remembers the property

An electrical CRM should remember what the last tech learned at the property — not force you into a sales pipeline. We are interviewing owners about what customer history actually matters on site.

electrical conversation

Read openly on the board, or join the Founding Members Community to post.